外贸英语怎么学?
的有关信息介绍如下:
网友说:跟进一个项目快半年了,一开始回复积极,后来就不回复了,所以今天再次在WhatsApp跟进:
"Hello **, this is A again. How are thing going? Just a follow up about the project, since I don't even know which process the project is in and whom to ask, then am writing to you again. Much appreciated if i could know if it is still under going. Have a nice day!"
其实我们在跟进客户的时候,语言可以更加简洁一些,单刀直入!不用绕来绕去,也不要好像在“求”人家一样
How are thing going? How are things going? 事情怎么样了?
到底是什么事呢?所以这句都不用讲的,直接说----项目
以下是我的修改:
Hello **, it's Jovy. I am approaching u again because of our ongoing project. Any updates? Can we figure out how to move it forward together? Thanks.
- 我联系你是因为... I am approaching you because of.....
-ongoing project 正在进行的项目
-Any updates? 有什么进展吗?
-我们可不可以一起推进一下?
(这样就给人感觉,你和客户是同一阵线的)
然后客户回复:
"no the entire project has stopped"
"the owner had a heart attack"
"so its gone"
分析:
所以我觉得,不要单纯讲一句:
"Sorry to hear about that, hope the owner will recover soon!”
就当做他说的是真的,还可以把话题再延伸下去:
Is it possible to have another supervisor to proceed our project?
是否会派其他人来推进项目呢?
Or do you plan to leave this company?
还是你打算离开这家公司?
如果是,这个人刚好想换公司,“要不要我帮你引荐一下”?
你刚好又认识其他公司的老板,就有了联系的理由 “你这缺人吗?推荐一个人给你”
就算你没有认识的客户,也可以问问公司的其他人,在当地有没有认识的公司?
提供这样的帮助,一来二去,跟客户不就更熟了吗?
从头到尾都不用讲" We are friend" ,但你的每个行动都在诠释 “you are my friend”~
【本文版权归阿娱所有,盗版或洗稿必究】



